Topics: • Account management (including consultations, transactions etc.) • Payment (i.e. mobile payment) • Added value (including geolocalisation; acquisition of new clients; as a tool for sales and marketing etc.) [gemäß den Informationen des Anbieters - according to site editor's...

The conference will look at issues such as: • What is the best business model for direct online channels? Could examples from other sectors be applied to the financial sector? • How can banks use new technologies to create richer customer interactions? What impact do Web 2.0 social networks...

Financial services customers are using more and more channels – such as call centres, online banking etc. This trend looks permanent, but must be managed carefully and efficiently, as the cost of using more channels continues to grow. This year’s Efma Congress will therefore look at the...

In response to these challenges, the conference will explore issues such as: - The impact of the Internet and the role of the Relationship Manager - Choosing the right value proposition and quality of service for HNWI clients - Determining the most effective customer acquisition and loyalty...

The conference will explore different ways in which banks can tackle these challenges and turn them into opportunities. It will also include presentations and interactive debates featuring leaders from other industries (such as electrical retailers and cable television). Some of the main issues...

Some of the main issues that will be addressed by the conference include: • The right channels – Exploring the benefits of alternative sales channels, and looking at how to minimise the legal barriers involved in building thriving relationships with new business partners. • The right...

The cards and payments industry is being profoundly reshaped as both the Single Euro Payments Area and the Payment Services Directive are entering the implementation stage. This new regulatory framework is leading to increased competition, an expanded marketplace and a level playing field for...

Members and friends of the European Financial Management Association are invited to participate in the 2008 Annual Meeting. You are encouraged to submit papers in all areas of Finance and especially with European content or implications.

As part of the European Financial Management Association 2008 annual meetings, the European Financial Management journal will organize its 10th annual seminar for advanced Finance Doctoral Students who are currently working on their dissertation. This one day seminar is expected to be very...