Zand, Fardad; Beers, Cees van - DRUID, Copenhagen Business School, Department of … - 2010
-implementation impact on firm performance, especially in Europe. This paper provides representative, large-sample evidence on the … differential effects of different ES types on performance of European enterprises. It also highlights the mediating role of … process of value creation of ES implementations. The direct effect of enterprise software on firm performance disappears or …