Valmohammadi, Changiz; Roshanzamir, Shervin - In: International Journal of Production Economics 164 (2015) C, pp. 167-178
This study has four main goals: (1) diagnosing the organizational culture of Tehran׳s pharmaceutical companies; (2) investigating the implementation of different categories of TQM in these companies; (3) comparing two models explaining the relationships among culture, TQM and performance; (4)...