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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~subject:"Kundenzufriedenheit"
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Industrial marketing management : the international journal for industrial and high-tech firms
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Service quality versus service experience : an empirical examination of the consequential effects in B2B services
Roy, Subhadip
;
Sreejesh, S.
;
Bhatia, Sandhya
- In:
Industrial marketing management : the international …
82
(
2019
),
pp. 52-69
Persistent link: https://www.econbiz.de/10012127978
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