Milbratz, Thaise Caroline; Gomes, Giancarlo; Carmona, … - In: Innovation & Management Review 17 (2020) 2, pp. 157-175
organizational performance of knowledge-intensive business services (KIBS) and examine the mediating role of SI. Design … significantly linked to SI and so is SI to organizational performance. However, neither the direct relationship between OL and … organizational performance could be verified, nor the mediating effect of SI. Practical implications These results can offer KIBS …