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~isPartOf:"Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken"
~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz im Buch"
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Kundenzufriedenheit
Customer integration
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Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
From customer retention to a holistic stakeholder management system : living a vision
4
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
3
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
3
Customer engagement marketing
2
Kundenintegration : Forum Dienstleistungsmanagement
2
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
2
Advances in services innovations
1
Business models for strategic innovation : cross-functional perspectives
1
Business technologies in contemporary organizations : adoption, assimilation, and institutionalization
1
Consumer behavior, organizational development, and electronic commerce : emerging issues for advancing modern socioeconomies
1
Cracking the code : leveraging consumer psychology to drive profitability
1
Customer-centric marketing strategies : tools for building organizational performance
1
Digitalisierung des Handels mit ePace : innovative E-Commerce-Geschäftsmodelle und digitale Zeitvorteile
1
E-manufacturing and E-service strategies in contemporary organizations
1
Embracing business sustainability through innovation and creativity in the service sector
1
Encyclopedia of technology and innovation management
1
Enhancing enterprise competitiveness : (marketing, people, IT and entrepreneurship)
1
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
1
Handbook of research on customer engagement
1
Handbook of technology and innovation management
1
Innovative strategies for implementing FinTech in banking
1
Involving customers in new service development
1
Kundenorientierung im Touristikmanagement
1
Marketing und Innovation in disruptiven Zeiten
1
Marketing-mix strategies - product strategy and promotion strategy
1
Mobile und ubiquitäre Informationssysteme - Technologien, Prozesse, Marktfähigkeit : proceedings zur 3. Konferenz Mobile und Ubiquitäre Informationssysteme (MMS 2008), 26. - 28. Februar 2008, München, Germany
1
Organizations and social networking : utilizing social media to engage consumers
1
Sparking innovation
1
The PDMA handbook of new product development
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Customer Engagement als Erfolgsfaktor negativer Dienstleistungen
Treger, Stephanie
- In:
Interaktive Wertschöpfung durch Dienstleistungen : …
,
(pp. 235-259)
.
2015
Persistent link: https://www.econbiz.de/10010532025
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Customer delight as an ex ante and ex post factor of positive customer engagement behavior : interactive value creation in customer management
Donsbach, Julia
;
Gouthier, Matthias H. J.
- In:
Interaktive Wertschöpfung durch Dienstleistungen : …
,
(pp. 211-234)
.
2015
Persistent link: https://www.econbiz.de/10010532026
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