Ryan, Jim; Lewis, Carmen; Doster, Barbara; Daily, Sandra - In: International Journal of Healthcare Information Systems … 12 (2017) 4, pp. 13-30
This study examines the development and use of balanced scorecard metrics as key performance indicators within each … stage of the perioperative process to enable business process management across the entire process to gauge performance and … perioperative performance indicators to measure improvement based on a 157-month longitudinal study of a large, 1,157 registered …