Nisha, Nabila - In: International Journal of Information Systems in the … 9 (2017) 1, pp. 68-84
Today, the effective use of the Balance Scorecard (BSC) model can bring in a holistic approach to performance … measurement and break the traditional use of financial indicators alone to measure the performance of any service … performance evaluation by focusing on the banking sector of Bangladesh. Results indicate a positive correlation among the BSC …