Ojha, Divesh; Salimath, Manjula; D’Souza, Derrick - In: International Journal of Production Economics 147 (2014) PB, pp. 385-397
In this paper we explore how a firm can develop disaster immunity—the capability to manage disaster-through the exploitation of market acuity and supply network partnerships. We use the hierarchy of capabilities framework and a social capital lens to view partnerships wherein a service supply...