Salhieh, Loay; Alswaer, Waed - In: International Journal of Productivity and Performance … 71 (2021) 8, pp. 3724-3746
Purpose: The purpose of this paper is to propose a maturity model to improve warehouse performance. Design/methodology/approach: This paper will follow De Bruin et al’s (2005) suggested six relevant phases: scope, design, populate, test, deploy and maintain in developing the proposed maturity...