Kim, Jung-Hwan; Kim, Minjeong; Lennon, Sharron J. - In: International Journal of Service Science, Management, … 9 (2018) 1, pp. 24-40
performance. Using a content analysis approach, product-related e-service attributes currently available on women's apparel … terms of the areas of strengths and weakness in e-service performance by exploring how e-service performance of apparel e …