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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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E-commerce
51
Electronic Commerce
51
Beziehungsmarketing
44
Relationship marketing
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Online-Handel
24
Online retailing
23
Konsumentenverhalten
21
Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Service quality
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Internet marketing
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Online-Marketing
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Al-nassar, Bilal Ali Yaseen
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International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
428
Journal of business research : JBR
280
SpringerLink / Bücher
247
Electronic commerce research
213
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
161
Journal of internet commerce
150
International journal of electronic marketing and retailing : IJEMR
137
Information systems and e-business management : ISeB
135
Information systems research : ISR
132
Management science : journal of the Institute for Operations Research and the Management Sciences
131
International journal of business information systems : IJBIS
119
Journal of electronic commerce research : JECR
118
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
117
NBER working paper series
113
International journal of e-business research : an official publication of the Information Resources Management Association
111
International journal of electronic commerce : IJEC
109
European journal of operational research : EJOR
107
Springer eBook Collection
106
Electronic commerce research and applications
105
International journal of electronic business
105
International journal of production economics
104
Industrial marketing management : the international journal for industrial and high-tech firms
95
Electronic markets : the international journal on networked business
94
Technological forecasting & social change : an international journal
94
International journal of internet marketing and advertising : IJIMA
90
Journal of retailing
88
Premier reference source
85
Working paper / National Bureau of Economic Research, Inc.
84
Journal of management information systems : JMIS
81
NBER Working Paper
79
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
75
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
74
Electronic markets : EM ; the international journal of electronic commerce and business media
74
Transportation research / E : an international journal
74
International journal of retail & distribution management
72
International journal of hospitality management
71
The international review of retail, distribution and consumer research
69
International journal of production research
66
Asia Pacific journal of marketing and logistics
63
Cogent business & management
63
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ECONIS (ZBW)
61
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1
The study of predictors of online advertising influencing the web-based purchase intention of young consumers
Misra, Vaibhav
;
Dwivedi, Sunita
- In:
International journal of electronic customer …
14
(
2023
)
1
,
pp. 83-101
Persistent link: https://www.econbiz.de/10014309501
Saved in:
2
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
3
Towards the analysis of e-CRM practices using an integrated fuzzy approach
Babgohari, Ali Zamani
;
Hamedi, Mahdie
;
Yazdi, …
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 272-293
Persistent link: https://www.econbiz.de/10014309481
Saved in:
4
A path to empower consumers' lookout : analysing the role of digital strategies on consumers' intention to buy from the perspective of TBP
Waheed, Abdul
;
Ahmad, Wasim
;
Syed, Nida
;
Farooq, Umar
; …
- In:
International journal of electronic customer …
13
(
2022
)
4
,
pp. 342-356
Persistent link: https://www.econbiz.de/10014309488
Saved in:
5
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
6
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
7
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
8
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
9
The effect of an online live streaming quiz on the continuous use of mobile e-commerce platforms : an expectation confirmation model perspective
Wei, Chung-Lun
;
Lin, Mei-Ru
;
Liao, Kuan-Yi
;
Huang, Pin-Xuan
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 291-308
Persistent link: https://www.econbiz.de/10012509243
Saved in:
10
Role of e-service quality in articulating e-WOM : a serial mediation approach
Kaur, Baljit
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10012509247
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