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~isPartOf:"International journal of hospitality management"
~person:"Bai, Billy"
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Beziehungsmarketing
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Consumer behaviour
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Dienstleistungsqualität
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Relationship marketing
3
Service quality
3
Confidence
2
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Bai, Billy
Jang, Soocheong
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Lee, Seoki
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Kim, Woo Gon
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Singal, Manisha
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Okumus, Fevzi
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Köseoglu, Mehmet Ali
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Qu, Hailin
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Chan, Eric S. W.
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King, Ceridwyn
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Luu Trong Tuan
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Pizam, Abraham
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Gursoy, Dogan
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Reynolds, Dennis
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Wei, Wei
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Altinay, Levent
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Busser, James A.
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Lee, Choong-Ki
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So, Kevin Kam Fung
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International journal of hospitality management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of travel and tourism marketing
2
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
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Journal of advertising
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Journal of marketing analytics : JMA
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Tourism review
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Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
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1
A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
Saved in:
2
Why do hotel frontline employees use service robots in the workplace? : a technology affordance theory perspective
Leung, Xi Y.
;
Zhang, Huiying
;
Lyu, Jiaying
;
Bai, Billy
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482355
Saved in:
3
Factors affecting willingness to participate in consumer generated advertisement
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
- In:
International journal of hospitality management
74
(
2018
),
pp. 214-223
Persistent link: https://www.econbiz.de/10011924667
Saved in:
4
Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu
;
Ye, Haobin
;
Bai, Billy
;
Wang, Wei Heng
- In:
International journal of hospitality management
46
(
2015
),
pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
Saved in:
5
The influence of hospitality leaders' relational transparency on followers' trust and deviance behaviors : mediating role of behavioral integrity
Gatling, Anthony
;
Shum, Cass
;
Book, Laura
;
Bai, Billy
- In:
International journal of hospitality management
62
(
2017
),
pp. 11-20
Persistent link: https://www.econbiz.de/10011702627
Saved in:
6
Customer loyalty marketing research : a comparative approach between hospitality and business journals
Yoo, Myongjee
;
Bai, Billy
- In:
International journal of hospitality management
33
(
2013
),
pp. 166-177
Persistent link: https://www.econbiz.de/10009746457
Saved in:
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