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~isPartOf:"International journal of hospitality management"
~subject:"Krankenhaus"
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Krankenhaus
Hotel industry
434
Hotellerie
434
Consumer behaviour
309
Konsumentenverhalten
309
Beziehungsmarketing
280
Relationship marketing
280
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
203
Kundenzufriedenheit
203
Gastronomie
166
Restaurant industry
166
Hospitality industry
149
Gastgewerbe
147
Corporate Social Responsibility
106
Corporate social responsibility
106
Brand management
103
Markenführung
103
Arbeitsverhalten
102
Work behaviour
102
Environmental management
92
Umweltmanagement
91
Arbeitszufriedenheit
84
Führungsstil
84
Job satisfaction
84
Leadership style
84
USA
82
United States
82
Firm performance
81
Unternehmenserfolg
81
Hospital
77
Emotion
74
Customer service
70
Kundenservice
70
Brand image
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Markenimage
68
Human Resource Management
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Personalmanagement
66
Tourism employees
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77
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Busser, James A.
3
Miao, Li
3
So, Kevin Kam Fung
3
Guchait, Priyanko
2
Im, Jinyoung
2
King, Brian
2
King, Ceridwyn
2
Köseoglu, Mehmet Ali
2
Ma, Emily
2
Okumus, Fevzi
2
Shulga, Lenna V.
2
Wang, Xingyu
2
Wu, Luorong
2
Xiong, Lina
2
Aattila, Anna S.
1
Abbas, Muhammad
1
Abbott, JéAnna Lanza
1
Aladag, Omer Faruk
1
Alonso, Abel Duarte
1
Arici, Hasan Evrim
1
Arici, Nagihan Cakmakoglu
1
Ariffin, Ahmad Azmi M.
1
Aubke, Florian
1
Ayeh, Julian K.
1
Baggio, Rodolfo
1
Bai, Billy
1
Bao, Huilin
1
Benavides-Chicón, Carlos Guillermo
1
Bento, Graziela dos Santos
1
Bilgihan, Anil
1
Birtch, Thomas A.
1
Bizjak, Boštjan
1
Book, Laura
1
Borghi, Matteo
1
Bosselman, Robert H.
1
Braojos, Jéssica
1
Bressan, Alessandro
1
Brown, Eric A.
1
Buitrago Solis, Maria Alejandra
1
Burhan, Muhammad
1
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Published in...
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International journal of hospitality management
Journal of health organization and management
121
Health care management review : HCM review
99
SpringerLink / Bücher
61
Krankenhausmanagement : Strategien, Konzepte, Methoden
58
Health care management science
53
International journal of contemporary hospitality management
40
Health care management science : a new journal serving the international health care management community
28
Quality management journal : QMJ
28
International journal of productivity and quality management : IJPQM
24
European journal of operational research : EJOR
23
Management science : journal of the Institute for Operations Research and the Management Sciences
23
The TQM journal : the international review of organizational improvement
23
International journal of production research
22
Journal of hospitality marketing & management
22
Manufacturing & service operations management : M & SOM
22
Controlling : ein Managementinstrument für die erfolgreiche Steuerung von Gesundheitsbetrieben
21
Springer eBook Collection
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
Arbeitsbericht / Forschungsgruppe Medizinökonomie am Lehrstuhl für Betriebswirtschaftslehre und Operations Research
20
The international journal of human resource management
20
Europäische Hochschulschriften / 5
18
International journal of services and operations management
18
Business process management journal
17
Research
17
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
17
Management der Notaufnahme : Patientenorientierung und optimale Ressourcennutzung als strategischer Erfolgsfaktor
16
Production and operations management : an international journal of the Production and Operations Management Society
16
Schriften zur Gesundheitsökonomie
16
Tourism management : research, policies, practice
16
Controlling im Krankenhaus
15
Journal of business research : JBR
15
International journal of six sigma and competitive advantage : IJSSCA
14
Public management review
14
Technological forecasting & social change : an international journal
14
Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP
14
International journal of production economics
13
International journal of technology management : IJTM
13
Schriftenreihe Gesundheitsmanagement und Medizinökonomie
13
Betriebswirtschaftliche Forschung und Praxis : BFuP
12
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ECONIS (ZBW)
77
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1
Impact of service quality and environmental practices on hotel companies : an empirical approach
Perramon, Jordi
;
Oliveras-Villanueva, Marc
;
Llach, Josep
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227108
Saved in:
2
Building middle-range theories using case studies in hospitality
management
Khan, Mahmood A.
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440021
Saved in:
3
The negative effect of service robots' affective human-likeness on consumer satisfaction in frontline service encounters
Li, You
;
Liang, Zhehao
;
Wang, Yawei
;
Chang, Yaping
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014487592
Saved in:
4
Disentangling the dynamics of service failure and service recovery in peer-to-peer accommodations : a triadic perspective
Kim, Hyunsu
;
So, Kevin Kam Fung
;
Mihalik, Brian J.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266162
Saved in:
5
Lean
management
in hotels : where we are and where we might go
Perdomo-Verdecia, Vladimir
;
Sacristán-Díaz, Macarena
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013255969
Saved in:
6
Can group diversity translate adhocracy culture into service innovative behavior among hospitality employees? : a multilevel study
Yang, Mingjun
;
Luu Trong Tuan
;
Qian, David
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227714
Saved in:
7
Business strategies and financial reporting complexity in hospitality firms
Poretti, Cédric
;
Jérôme, Tiphaine
;
Heo, Cindy Yoonjoung
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310663
Saved in:
8
Improvising resilience : the unfolding of resilient leadership in COVID-19 times
Lombardi, Sara
;
Cunha, Miguel Pina e
;
Giustiniano, Luca
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012547975
Saved in:
9
Organizational effectiveness in hospitality : managers perspectives
Manoharan, Ashokkumar
;
Singal, Manisha
- In:
International journal of hospitality management
80
(
2019
),
pp. 123-125
Persistent link: https://www.econbiz.de/10012058627
Saved in:
10
When diversity leads to divided teams : a multi-level moderated mediation model of team faultlines and employee engagement
Du, Juan
;
Ma, Emily
;
Lin, Xinyue
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495038
Saved in:
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