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~isPartOf:"International journal of services and operations management"
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Factor analysis
13
Faktorenanalyse
13
Dienstleistungsqualität
9
Service quality
9
factor analysis
7
service quality
7
India
5
Indien
5
CFA
4
Consumer behaviour
4
Customer satisfaction
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Kundenzufriedenheit
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confirmatory factor analysis
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Lieferkette
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Messung
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SERVQUAL
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exploratory factor analysis
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scale development
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ANFIS
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ATM
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Airline
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Betriebswirtschaftsstudium
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Adil, Mohd
2
Khan, Mohammed Naved
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Mahapatra, Siba Sankar
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Abu-ElSamen, Amjad A.
1
Ahmad, Haseeb
1
Aital, Padmanabha
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Akhtar, Asif
1
Akroush, Mamoun N.
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Ali, Sadia Samar
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Anbuoli, P.
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Arora, Hitesh
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Arora, Padmasai
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Asif, Muhammad
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Awan, Muhammad Usman
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Chadha, Suresh Kumar
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Datta, Saurav
1
Debata, Bikash Ranjan
1
Digalwar, A. K.
1
Dubey, Rameshwar
1
Eraqi, Mohammed I.
1
Haridas, P.
1
Jajja, Muhammad Shakeel Sadiq
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Jaradat, Najwan A.
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Jha, Abhishek Kumar
1
Jha, Manoj Kumar
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Joseph, I. Nelson
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Joshi, Pradeep
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Jothimurugan, T.
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Kamble, Sachin S.
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Konsra, Pooja
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Kumar, R. Meikanda Ganesh
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Mishra, Swagatika
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Mohanty, Pragyan Paramita
1
Ramanathan, Ramakrishnan
1
Raut, Rakesh D.
1
Sadiq, Mohd
1
Venkatesh, V. G.
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International journal of services and operations management
Psychometrika
164
Journal of econometrics
106
Journal of business & economic statistics : JBES ; a publication of the American Statistical Association
55
International journal of forecasting
54
MPRA Paper
48
Social Indicators Research
47
IMF Working Papers
42
Economics letters
40
Working paper
37
Discussion paper / Tinbergen Institute
34
Global business review
30
Asian Agricultural Research
28
Discussion paper / Centre for Economic Policy Research
28
SFB 649 discussion paper
26
Economic modelling
24
Journal of forecasting
23
Working paper series / European Central Bank
23
CESifo working papers
22
Journal of applied econometrics
22
Working paper / National Bureau of Economic Research, Inc.
22
IZA Discussion Papers
21
Quality & Quantity: International Journal of Methodology
21
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
19
Organizational research methods : ORM
19
Discussion paper / Deutsche Bundesbank
18
Discussion paper series / IZA
18
NBER working paper series
18
CREATES research paper
17
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
17
ECB Working Paper
16
Journal of business research : JBR
16
Econometric reviews
15
International journal of business information systems : IJBIS
15
Journal of business ethics : JOBE
15
Journal of financial economics
15
SpringerLink / Bücher
15
Applied economics
14
Applied economics letters
14
CEMMAP working papers / Centre for Microdata Methods and Practice
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1
Automated banks' service quality in developing economy : empirical evidences from India
Sadiq, Mohd
;
Adil, Mohd
;
Khan, Mohammed Naved
- In:
International journal of services and operations management
33
(
2019
)
3
,
pp. 331-350
Persistent link: https://www.econbiz.de/10012145298
Saved in:
2
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
3
Importance of SERVQUAL dimensions in leveraging service quality in insurance industry from the perspective of different cultural and socioeconomic environment : a SEM approach
Kumar, R. Meikanda Ganesh
;
Jothimurugan, T.
;
Anbuoli, P.
- In:
International journal of services and operations management
30
(
2018
)
1
,
pp. 98-119
Persistent link: https://www.econbiz.de/10011878423
Saved in:
4
Developing a scale for service quality measurement in banks
Asif, Muhammad
;
Awan, Muhammad Usman
;
Jajja, Muhammad …
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10011584478
Saved in:
5
Measuring service quality perception of students in business schools
Joshi, Pradeep
;
Chadha, Suresh Kumar
- In:
International journal of services and operations management
25
(
2016
)
4
,
pp. 479-507
Persistent link: https://www.econbiz.de/10011636628
Saved in:
6
A combined confimatory
factor
analysis
and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality
Raut, Rakesh D.
;
Kamble, Sachin S.
;
Jha, Manoj Kumar
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 347-386
Persistent link: https://www.econbiz.de/10011588612
Saved in:
7
Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
8
Alignment of dimensions towards modelling organisational supply chain agility
Mishra, Swagatika
;
Datta, Saurav
;
Mahapatra, Siba Sankar
; …
- In:
International journal of services and operations management
17
(
2014
)
1
,
pp. 88-106
Persistent link: https://www.econbiz.de/10010389450
Saved in:
9
An integrated approach for designing office chair with ergonomic consideration
Mohanty, Pragyan Paramita
;
Mahapatra, Siba Sankar
- In:
International journal of services and operations management
17
(
2014
)
2
,
pp. 194-220
Persistent link: https://www.econbiz.de/10010389948
Saved in:
10
Development and validation of quality management constructs for software industries : an empirical investigation from India
Digalwar, A. K.
;
Haridas, P.
;
Joseph, I. Nelson
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 453-478
Persistent link: https://www.econbiz.de/10010410861
Saved in:
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