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~isPartOf:"Journal of business research : JBR"
~person:"Cervera, Amparo"
~subject:"Customer integration"
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Customer integration
Beziehungsmarketing
2
Kundenintegration
2
Relationship marketing
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Behinderte
1
Betriebliche Wertschöpfung
1
Customer collaboration
1
Customer knowledge management
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Customer value
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Dienstleistungsqualität
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Disabled customers
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Disabled persons
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Forschungskooperation
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Gastgewerbe
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Hospitality industry
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Hotel industry
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Hotellerie
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Innovation
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Innovation management
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Innovation orientation
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Innovation process
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Innovationsmanagement
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Knowledge management
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Knowledge transfer
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Kundenwert
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Marketing results
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Marketing theory
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Marketingtheorie
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Research collaboration
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Service quality
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Service-Dominant Logic
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Service-dominant logic
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Value co-creation
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Value creation
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Wissensmanagement
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Cervera, Amparo
Navarro, Susana
4
Harrigan, Paul
3
Ketron, Seth
3
Morgan, Todd
3
Black, Iain
2
Brodie, Roderick J.
2
Chung, Henry F. L.
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Cossío-Silva, Francisco-José
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Dahl, Andrew J.
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Fan, Daisy X. F.
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Filieri, Raffaele
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Garzon, Dolores
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Gong, Taeshik
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Ho, Mia Hsiao-Wen
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Mahr, Dominik
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Naudé, Peter
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Papagiannidis, Savvas
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Pera, Rebecca
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Plangger, Kirk
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Revilla Camacho, Maria Angeles
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Richard, Marie-Odile
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Roy, Sanjit
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Sarpong, David
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Soutar, Geoffrey N.
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Journal of business research : JBR
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Collaborating to innovate : effects on customer knowledge management and performance
Fidel, Pilar
;
Schlesinger, Walesska
;
Cervera, Amparo
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1426-1428
Persistent link: https://www.econbiz.de/10011297944
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2
Value co-creation among hotels and disabled customers : an exploratory study
Navarro, Susana
;
Andreu, Luisa
;
Cervera, Amparo
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 813-818
Persistent link: https://www.econbiz.de/10010363297
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