//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~person:"Fazal-e-Hasan, Syed"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Management"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
4
Relationship marketing
4
Customer satisfaction
3
Kundenzufriedenheit
3
Brand image
2
Brand management
2
Consumer behaviour
2
Customer service
2
Dienstleistungsqualität
2
Einzelhandel
2
Konsumentenverhalten
2
Kundenservice
2
Markenführung
2
Markenimage
2
Retail trade
2
Satisfaction
2
Service quality
2
Airline
1
Airlines
1
Arbeitsverhalten
1
Benevolence
1
Beschwerdemanagement
1
Brand credibility
1
Brand value
1
Commitment
1
Complaint management
1
Confidence
1
Consumer services
1
Credibility
1
Customer relationship management
1
Customer-oriented deviance
1
Dienstleistung
1
Dienstleistungssektor
1
E-commerce
1
Electronic Commerce
1
Ethiopia
1
Fluggesellschaft
1
Frontline service employees
1
Gender
1
Geschlecht
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Fazal-e-Hasan, Syed
Prentice, Catherine
18
Park, Jungkun
14
Pantano, Eleonora
11
Sarkar, Biswajit
11
Lombart, Cindy
10
Yan, Ruiliang
9
Agag, Gomaa
8
Thaichon, Park
8
Klaus, Philipp
7
Louis, Didier
7
Mortimer, Gary
7
Quach, Sara
7
Söderlund, Magnus
7
Hollebeek, Linda D.
6
Hyun, Hyowon
6
Khan, Imran
6
Loureiro, Sandra Maria Correia
6
Molinillo, Sebastian
6
Park, Eunil
6
Paul, Justin
6
Septianto, Felix
6
Cliquet, Gérard
5
Dawes, John
5
Japutra, Arnold
5
Jebarajakirthy, Charles
5
Rana, Nripendra P.
5
Seger-Guttmann, Tali
5
Abdelmoety, Ziad Hassan
4
Baumann, Chris
4
Borges, Adilson
4
Cambra-Fierro, Jesús
4
Carlson, Jamie
4
Casidy, Riza
4
Das, Gopal
4
Dey, Bikash Koli
4
Dhir, Amandeep
4
Dwivedi, Yogesh Kumar
4
Elms, Jonathan
4
Gong, Taeshik
4
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Business strategy and the environment
1
Journal of business research : JBR
1
Journal of hospitality marketing & management
1
Journal of international consumer marketing
1
The Australian journal of agricultural and resource economics
1
The journal of brand management : an international journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
2
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
3
Examining the role of consumer hope in explaining the impact of perceived brand value on customer-brand relationship outcomes in an online retailing environment
Fazal-e-Hasan, Syed
;
Ahmadi, Hormoz
;
Mortimer, Gary
; …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 101-111
Persistent link: https://www.econbiz.de/10011808556
Saved in:
4
The role of customer gratitude in making relationship marketing investments successful
Fazal-e-Hasan, Syed
;
Lings, Ian
;
Neale, Larry
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 788-796
Persistent link: https://www.econbiz.de/10010407223
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->