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~isPartOf:"Journal of retailing and consumer services"
~person:"Gong, Taeshik"
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Dienstleistungsqualität
4
Service quality
4
Arbeitsverhalten
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Beziehungsmarketing
3
Relationship marketing
3
Work behaviour
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Consumer behaviour
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Customer citizenship behavior
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Augmented reality characteristics
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Customer-oriented constructive deviance
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Gong, Taeshik
Prentice, Catherine
18
Park, Jungkun
14
Pantano, Eleonora
11
Sarkar, Biswajit
11
Lombart, Cindy
10
Yan, Ruiliang
9
Agag, Gomaa
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Thaichon, Park
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Klaus, Philipp
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Hyun, Hyowon
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Loureiro, Sandra Maria Correia
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Molinillo, Sebastian
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Park, Eunil
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Paul, Justin
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Septianto, Felix
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Cliquet, Gérard
5
Dawes, John
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Japutra, Arnold
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Jebarajakirthy, Charles
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Rana, Nripendra P.
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Seger-Guttmann, Tali
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Abdelmoety, Ziad Hassan
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Baumann, Chris
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Cambra-Fierro, Jesús
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Dey, Bikash Koli
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Dwivedi, Yogesh Kumar
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Journal of retailing and consumer services
Journal of business research : JBR
2
Journal of service research : JSR
2
The Cornell hospitality quarterly
2
The journal of services marketing
2
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of service theory and practice
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Marketing intelligence & planning
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ECONIS (ZBW)
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1
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
Saved in:
2
Effects of augmented reality technology characteristics on customer citizenship behavior
Gong, Taeshik
;
Park, Jungkun
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014371721
Saved in:
3
Effects of characteristics of in-store retail technology on customer citizenship behavior
Gong, Taeshik
;
Wang, Chen-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169678
Saved in:
4
Customer response toward employees' emotional labor in service industry settings
Gong, Taeshik
;
Park, Jungkun
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132182
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