//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~subject:"Emotion"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Management"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Emotion
Consumer behaviour
772
Konsumentenverhalten
772
Beziehungsmarketing
582
Relationship marketing
582
Einzelhandel
325
Retail trade
325
Customer satisfaction
303
Kundenzufriedenheit
303
Brand management
286
Markenführung
286
Dienstleistungsqualität
240
Service quality
240
Brand image
180
Markenimage
180
Brand
147
Markenartikel
145
Online retailing
114
Online-Handel
114
Social Web
95
Social web
95
Internet marketing
79
Marketing management
79
Marketingmanagement
79
Online-Marketing
79
Customer service
75
Kundenservice
74
Confidence
70
Vertrauen
70
E-commerce
69
Electronic Commerce
69
Lieferkette
67
Supply chain
67
Customer integration
61
Kundenintegration
61
Distribution channel
56
Vertriebsweg
56
Viral marketing
54
Virales Marketing
54
Corporate Social Responsibility
49
more ...
less ...
Online availability
All
Undetermined
55
Type of publication
All
Article
63
Type of publication (narrower categories)
All
Article in journal
63
Aufsatz in Zeitschrift
63
Language
All
English
63
Author
All
Prentice, Catherine
4
Park, Jungkun
3
Borges, Adilson
2
Chebat, Jean-Charles
2
Hyun, Hyowon
2
Klaus, Philipp
2
Ngo, Liem Viet
2
Surachartkumtonkun, Jiraporn
2
Al Khateeb, Amr
1
Alamanos, Eleftherios
1
Alnawas, Ibrahim
1
Anh Thi Van Nguyen
1
Ashill, Nicholas J.
1
Babin, Barry J.
1
Barari, Mojtaba
1
Beatty, Sharon E.
1
Bilgihan, Anil
1
Boles, James S.
1
Boman, Laura
1
Buunk, Bram
1
Bügel, Marnix S.
1
Cachero-Martínez, Silvia
1
Carsana, Laurence
1
Catwright, Joanna
1
Chang, Ya Ping
1
Chen, Nuoya
1
Das, Manish
1
Davison, Robert M.
1
Dhir, Amandeep
1
Dogerlioglu-Demir, Kivilcim
1
Dominique-Ferreira, Sergio
1
El Hedhli, Kamel
1
Fan, Xiucheng
1
Fellesson, Markus
1
Ferreira, Andreia
1
Gaucher, Benoît
1
Gibbs, Tanya
1
Gillison, Stephanie T.
1
Gohary, Ali
1
Gong, Taeshik
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Journal of business research : JBR
92
International journal of hospitality management
74
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
72
Journal of business ethics : JOBE
63
The journal of brand management : an international journal
38
The journal of product & brand management
35
Leadership & organization development journal
33
Academy of Management journal : AMJ
31
Tourism management : research, policies, practice
31
The journal of services marketing
30
SpringerLink / Bücher
29
International journal of contemporary hospitality management
25
Psychology & marketing
23
Journal of business and psychology
21
Journal of hospitality marketing & management
21
Journal of managerial psychology
21
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
21
Industrial marketing management : the international journal for industrial and high-tech firms
18
Journal of travel and tourism marketing
18
European journal of marketing : EJM
17
The service industries journal
17
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
16
Cogent business & management
15
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Journal of service research : JSR
15
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
15
Marketing letters : a journal of research in marketing
14
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
13
Journal of marketing management : MM
13
The journal of management development
13
Tourism management perspectives : TMP
13
European journal of marketing
12
Human relations
12
International journal of project management : the journal of The International Project Management Association
12
Journal of business ethics : JBE
12
Journal of leadership & organizational studies : JLOS
12
Service business
12
The Academy of Management review : AMR
12
Administrative Sciences : open access journal
11
more ...
less ...
Source
All
ECONIS (ZBW)
63
Showing
1
-
10
of
63
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Customer deviance in retailing : managers' emotional support and employees' affective wellbeing
Mayr, Kathrin
;
Teller, Christoph
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014253513
Saved in:
2
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
3
Feeling close from Afar : public reactions to racial profiling in retail and brand crisis
management
Youn, Song-Yi
;
Ki, Chung-Wha
;
Ha, Sejin
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014462287
Saved in:
4
Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media : insight from emotional attachment perspective
Pang, Hua
;
Zhang, Kaige
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462295
Saved in:
5
The crisis cloud's silver linings : the effects of hope and gratitude on employee burnout and engagement
Surachartkumtonkun, Jiraporn
;
Ngo, Liem Viet
;
Shao, Wei
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014364476
Saved in:
6
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
7
It takes two to interact : service orientation, negative emotions and customer phubbing in retail service work
Fellesson, Markus
;
Salomonson, Nicklas
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012238353
Saved in:
8
Do supermarkets' emails have any value for their customers? : the effect of emails' content and interestingness on customers' attitude and engagement
Rodriguez, Virginie
;
Sangle-Ferriere, Marion
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014371703
Saved in:
9
Gracefully yours : would snap judgments of one's subtle graceful movements lead to inferences about their emotional intelligence?
Dogerlioglu-Demir, Kivilcim
;
Ng, Andy H.
;
Koçaş, Cenk
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014372547
Saved in:
10
The effects of app-related factors on app stickiness : the role of cognitive and emotional app relationship quality
Alnawas, Ibrahim
;
Al Khateeb, Amr
;
El Hedhli, Kamel
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014372634
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->