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~isPartOf:"Journal of service management"
~subject:"Systematic literature review"
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Systematic literature review
Bibliometrics
4
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4
Beziehungsmarketing
2
Co-production
2
Customer integration
2
Dienstleistungsqualität
2
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Journal of service management
Journal of business research : JBR
50
Technological forecasting & social change : an international journal
25
Management review quarterly
23
European management journal
18
International journal of production economics
18
Industrial marketing management : the international journal for industrial and high-tech firms
15
Technovation : the international journal of technological innovation, entrepreneurship and technology management
12
Benchmarking : an international journal
11
Human resource management review
11
International journal of contemporary hospitality management
11
Management research review
11
European journal of innovation management
10
Review of managerial science : RMS
10
International journal of physical distribution & logistics management : IJPD & LM
9
The TQM journal : the international review of organizational improvement
9
Supply chain management : an international journal
8
Tourism management perspectives : TMP
8
Journal of purchasing and supply management
7
Small business economics : an international journal
7
The international journal of logistics management
7
International entrepreneurship and management journal
6
International journal of hospitality management
6
International journal of retail and distribution management
6
International review of financial analysis
6
Management Review Quarterly
6
The international journal of productivity and performance management
6
International journal of quality & reliability management
5
Journal of innovation & knowledge : JIK
5
Journal of knowledge management
5
Marketing intelligence & planning
5
The journal of product & brand management
5
International journal of entrepreneurial behavior & research
4
International journal of project management : the journal of The International Project Management Association
4
Journal of Islamic accounting and business research
4
Journal of advances in management research : JAMR
4
Journal of air transport management
4
Journal of business economics : JBE
4
Journal of business ethics : JOBE
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Journal of entrepreneurship in emerging economies
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1
Co-creation in healthcare : framing the outcomes and their determinants
Fusco, Floriana
;
Marsilio, Marta
;
Guglielmetti, Chiara
- In:
Journal of service management
34
(
2023
)
6
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014456542
Saved in:
2
Robotic role theory : an integrative review of human-robot service interaction to advance role theory in the age of social robots
Blaurock, Marah
;
Caic, Martina
;
Okan, Mehmet
;
Henkel, …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 27-49
Persistent link: https://www.econbiz.de/10013537610
Saved in:
3
Piloting personalization research through data-rich environments : a
literature
review
and future research agenda
Mehmood, Khalid
;
Verleye, Katrien
;
De Keyser, Arne
; …
- In:
Journal of service management
34
(
2023
)
3
,
pp. 520-552
Persistent link: https://www.econbiz.de/10014338187
Saved in:
4
The Robotic-Human Service Trilemma : the challenges for well-being within the human service triad
Phillips, Chelsea
;
Russell-Bennett, Rebekah
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 770-805
Persistent link: https://www.econbiz.de/10014338204
Saved in:
5
Customer experience formation in today's service landscape
Lipkin, Michaela
- In:
Journal of service management
27
(
2016
)
5
,
pp. 678-703
Persistent link: https://www.econbiz.de/10011553104
Saved in:
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