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~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Service quality"
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Service quality
New product development
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Journal of the Academy of Marketing Science
Berichte aus Energie- und Umweltforschung
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International journal of hospitality management
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International journal of quality & reliability management
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International journal of quality and service sciences
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International journal of quality innovation
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International journal of services and operations management : IJSOM
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International journal of services, economics and management
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International journal of six sigma and competitive advantage : IJSSCA
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of service management
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Journal of service research : JSR
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Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
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Managing service quality : MSQ ; an international journal
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Marktorientierte Problemlösungen im Innovationsmarketing : Festschrift für Michael P. Zerres
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Frontline employees' collaboration in industrial service innovation : routes of co-creation's effects on new service performance
Santos Vijande, María Leticia
;
López Sánchez, José …
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
3
,
pp. 350-375
Persistent link: https://www.econbiz.de/10011489078
Saved in:
2
The dark side of customer co-creation : exploring the consequences of failed co-created services
Heidenreich, Sven
;
Wittkowski, Kristina
;
Handrich, Matthias
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
3
,
pp. 279-296
Persistent link: https://www.econbiz.de/10011287133
Saved in:
3
How does product program innovativeness affect customer satisfaction? : a comparison of goods and services
Stock-Homburg, Ruth
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
6
,
pp. 813-827
Persistent link: https://www.econbiz.de/10010217999
Saved in:
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