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~isPartOf:"Management review quarterly"
~subject:"Beziehungsmarketing"
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Management review quarterly
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Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
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Mass Customization and Customer Centricity : In Honor of the Contributions of Cipriano Forza
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Reviewing interfirm relationship quality from a supply chain management perspective
Qian, Chen
;
Seuring, Stefan
;
Wagner, Ralf
- In:
Management review quarterly
71
(
2021
)
3
,
pp. 625-650
Persistent link: https://www.econbiz.de/10012618965
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Customer experience : a systematic
literature
review
and consumer culture theory-based conceptualisation
Muhammad Waqas
;
Zalfa Laili Hamzah
;
Noor Akma Mohd Salleh
- In:
Management review quarterly
71
(
2021
)
1
,
pp. 135-176
Persistent link: https://www.econbiz.de/10012432250
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