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~isPartOf:"Modern analysis of customer surveys : with applications using R"
~subject:"Interview"
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Customer satisfaction
12
Kundenzufriedenheit
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Befragung
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Kenett, Ron
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Salini, Silvia
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Nicolini, Giovanna
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Bonanomi, Andrea
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Dalla Valle, Luciana
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De Battisti, Francesca
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Mealli, Fabrizia
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Milioli, Maria Adele
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Perruca, Giovanni
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Rubin, Donald B.
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Zani, Sergio
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Modern analysis of customer surveys : with applications using R
SOEP survey papers
234
Discussion paper series / IZA
50
NBER working paper series
44
Working paper / National Bureau of Economic Research, Inc.
42
Discussion paper / Central Bureau voor de Statistiek
38
The international journal of human resource management
38
Journal of business and psychology
27
NBER Working Paper
27
IZA Discussion Paper
25
Qualitative research in organizations and management : an international journal
23
Journal of business research : JBR
21
Sozialforschung im Internet : Methodologie und Praxis der Online-Befragung
21
ISER working paper series
20
International journal of market research : JMRS ; the journal of the Market Research Society
20
Policy research working paper : WPS
19
Qualitative market research : an international journal
19
SpringerLink / Bücher
17
CESifo working papers
16
Journal of marketing management : MM
16
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
16
Sonderforschungsbereich 504, Rationalitätskonzepte, Entscheidungsverhalten und Ökonomische Modellierung
16
Journal of consumer behaviour : an international research review
15
Online-Forschung 2007 : Grundlagen und Fallstudien
15
Discussion papers / Deutsches Institut für Wirtschaftsforschung
14
International public management journal
14
Journal of consumer behaviour
14
Working paper
14
Discussion paper
13
Forschungsbericht / Bundesministerium für Arbeit und Soziales
13
Fundamentals of marketing research ; Vol. 2
13
Methoden, Daten, Analysen : mda ; Zeitschrift für empirische Sozialforschung
13
Academy of Management journal : AMJ
12
Organizational research methods : ORM
12
World Bank Policy Research Working Paper
12
Discussion paper / Center for Economic Research, Tilburg University
11
Fundamentals of marketing research ; Vol. 3
11
International journal of market research
11
Qualitative Marktforschung : Konzepte - Methoden - Analysen
11
Applied economics letters
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1
Missing data and imputation methods
Mattei, Alessandra
;
Mealli, Fabrizia
;
Rubin, Donald B.
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 129-154)
.
2012
Persistent link: https://www.econbiz.de/10009501798
Saved in:
2
Measurement scales
Bonanomi, Andrea
;
Cantaluppi, Gabriele
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 55-70)
.
2012
Persistent link: https://www.econbiz.de/10009501804
Saved in:
3
Census and sample surveys
Nicolini, Giovanna
;
Dalla Valle, Luciana
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 37-53)
.
2012
Persistent link: https://www.econbiz.de/10009501805
Saved in:
4
The ABC annual customer satisfaction
survey
Kenett, Ron
;
Salini, Silvia
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 19-36)
.
2012
Persistent link: https://www.econbiz.de/10009501807
Saved in:
5
Standards and classical techniques in data analysis of customer satisfaction surveys
Salini, Silvia
;
Kenett, Ron
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 3-18)
.
2012
Persistent link: https://www.econbiz.de/10009501808
Saved in:
6
Fuzzy methods and satisfaction indices
Zani, Sergio
;
Milioli, Maria Adele
;
Morlini, Isabella
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 439-497)
.
2012
Persistent link: https://www.econbiz.de/10009502488
Saved in:
7
Quality standards and control charts applied to customer surveys
Kenett, Ron
;
Deldossi, Laura
;
Zappa, Diego
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 413-438)
.
2012
Persistent link: https://www.econbiz.de/10009502492
Saved in:
8
PLS models
Boari, Giuseppe
;
Cantaluppi, Gabriele
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 309-331)
.
2012
Persistent link: https://www.econbiz.de/10009502508
Saved in:
9
The Rasch model
De Battisti, Francesca
;
Nicolini, Giovanna
;
Salini, Silvia
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 259-281)
.
2012
Persistent link: https://www.econbiz.de/10009502519
Saved in:
10
Log-linear model methods
Fienberg, Stephen E.
;
Manrique-Vallier, Daniel
- In:
Modern analysis of customer surveys : with applications …
,
(pp. 217-229)
.
2012
Persistent link: https://www.econbiz.de/10009502532
Saved in:
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