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~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Beziehungsmarketing
184
Relationship marketing
184
Dienstleistungsqualität
137
Service quality
137
Dienstleistungssektor
101
Service industry
101
Customer satisfaction
98
Kundenzufriedenheit
98
Consumer behaviour
91
Innovation management
82
Innovationsmanagement
82
Innovation
63
Brand management
43
Markenführung
43
Taiwan
42
Spain
35
Spanien
35
Customer service
33
Kundenservice
33
Firm performance
30
Unternehmenserfolg
30
Knowledge management
29
Knowledge transfer
29
Quality management
29
Qualitätsmanagement
29
Wissensmanagement
29
Wissenstransfer
29
Dienstleistung
28
Services
28
Beschwerdemanagement
27
Complaint management
27
Lieferantenmanagement
27
Supplier relationship management
27
Customer integration
26
Großbritannien
26
Kundenintegration
26
United Kingdom
26
Bank
25
Brand image
25
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Undetermined
63
Free
1
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Article
90
Book / Working Paper
1
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Article in journal
91
Aufsatz in Zeitschrift
91
Collection of articles of several authors
1
Sammelwerk
1
Language
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English
91
Author
All
Legendre, Tiffany S.
2
Van Tonder, Estelle
2
Yi, Youjae
2
Addo, Prince Clement
1
Ahmed, Sohel
1
Ahn, Jiseon
1
Aksoy, Nilsah Cavdar
1
Al-Hawari, Mohd Ahmad
1
Ali, Faizan
1
Aljarah, Ahmad
1
Altinay, Levent
1
Amin, Muslim
1
Amirtha, Raman
1
Andronikidis, Andreas
1
Anić, Ivan-Damir
1
Arasli, Huseyin
1
Arici, Hasan Evrim
1
Asare, Andy Ohemeng
1
Back, Ki-Joon
1
Baker, Melissa A.
1
Balaji, M. S.
1
Bang, Nguyen
1
Baydogan Turkay, Pinar
1
Bayighomog, Steven W.
1
Beer, Leon T. de
1
Bellou, Victoria
1
Bergel, Maxi
1
Berlo, Geert van
1
Berthiaume, Bilitis
1
Blazevic, Vera
1
Bloemer, Johanna M.
1
Boardman, Darren
1
Boateng, Henry
1
Bomfim, Emerson Luiz
1
Boukis, Achilleas
1
Bridges, Eileen
1
Brock, Christian
1
Brun, Isabelle
1
Bueno, Eduardo Veiga
1
Butcher, Ken
1
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Published in...
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The service industries journal
Journal of business research : JBR
820
Journal of retailing and consumer services
772
International journal of hospitality management
309
The journal of product & brand management
305
The journal of brand management : an international journal
291
Psychology & marketing
196
Asia Pacific journal of marketing and logistics
179
The journal of services marketing
159
Journal of business ethics : JOBE
154
European journal of marketing : EJM
149
Journal of the Academy of Marketing Science
141
Journal of travel and tourism marketing
138
Journal of marketing communications
136
Journal of marketing
130
International journal of consumer studies
129
SpringerLink / Bücher
127
Journal of retailing
123
Marketing intelligence & planning
122
International journal of contemporary hospitality management
121
Journal of hospitality marketing & management
121
Cogent business & management
114
Journal of marketing management : MM
109
Journal of strategic marketing
106
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
104
International journal of retail & distribution management
103
Management science : journal of the Institute for Operations Research and the Management Sciences
103
Industrial marketing management : the international journal for industrial and high-tech firms
102
Marketing letters : a journal of research in marketing
96
The journal of consumer marketing
96
Tourism management : research, policies, practice
96
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
89
Journal of international consumer marketing
89
The international review of retail, distribution and consumer research
89
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
83
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
82
International journal of internet marketing and advertising : IJIMA
80
Journal of fashion marketing and management
79
Journal of marketing research : JMR
79
Journal of promotion management : innovations in planning and applied research
79
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ECONIS (ZBW)
91
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1
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
2
Credit card churning customers, endowed loyalty, and protestant work ethic
Legendre, Tiffany S.
;
Baker, Melissa A.
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 22-44
Persistent link: https://www.econbiz.de/10014450258
Saved in:
3
How does customer engagement value occur in restaurants? : a stimulus-organism-response(S-O-R) perspective
Kabadayi, Ebru Tumer
;
Aksoy, Nilsah Cavdar
;
Baydogan …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 497-524
Persistent link: https://www.econbiz.de/10014321607
Saved in:
4
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
5
Anticipated emotion in planned versus unplanned purchase : scale development and validation
Ahmed, Sohel
;
Ding Hooi Ting
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 104-123
Persistent link: https://www.econbiz.de/10013540915
Saved in:
6
Customer readiness-customer participation link in e-services
Tuan Nguyen
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 738-769
Persistent link: https://www.econbiz.de/10013362141
Saved in:
7
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
8
Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
;
Kumar, Satish
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
Saved in:
9
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
10
Cultural influences on B2B service quality-satisfaction-loyalty
Lee, Myungho
;
Kang, Mincheol
;
Kang, Ju Young
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10012203278
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