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Back, Ki-Joon
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International journal of contemporary hospitality management
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ECONIS (ZBW)
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The two sides of hotel green practices in customer experience : an integrated approach of the Kano model and
business
analytics
Park, Hyekyung
;
Bitaab, Mahsa
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 659-671
Persistent link: https://www.econbiz.de/10014513687
Saved in:
2
Integrating the reviewers' and readers’ perceptions of negative online reviews for customer decision-making : a mixed-method approach
Kwak, Soo Yeon
;
Shin, Minjung
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4191-4216
Persistent link: https://www.econbiz.de/10014430104
Saved in:
3
Why am I satisfied? : see my reviews : price and location matter in the restaurant industry
Kim, Jaewook
;
Lee, Minwoo
;
Kwon, Wooseok
;
Park, Hyekyung
; …
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013271311
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