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~person:"Bhatt, Kedar"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Customer satisfaction
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Bhatt, Kedar
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Journal of financial services marketing : JFSM
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Measuring service fairness and its impact on service quality and satisfaction : a study of Indian banking services
Bhatt, Kedar
- In:
Journal of financial services marketing : JFSM
25
(
2020
)
1/2
,
pp. 35-44
Persistent link: https://www.econbiz.de/10012298253
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