Sharma, Manu; Luthra, Sunil; Joshi, Sudhanshu; Kumar, Anil - In: Journal of Enterprise Information Management 34 (2021) 6, pp. 1844-1873
Purpose: Coronavirus disease 2019 (COVID-19) has disrupted global supply chains, revealing dreadful gaps and exposing vulnerabilities. Retailers are challenged to tackle risks and organise themselves to fit into the “new normal” scenario. This global outbreak has established a volatile...