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Lee, Hyun-Woo
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International journal of sports marketing & sponsorship
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Journal of service theory and practice
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ECONIS (ZBW)
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Emphasizing effort vs talent in personal trainers' performance : consumption response of personal fitness training customers
Park, Sangchul
;
Lee, Hyun-Woo
- In:
International journal of sports marketing & sponsorship
24
(
2023
)
2
,
pp. 359-374
Persistent link: https://www.econbiz.de/10014331417
Saved in:
2
Underscoring trainer's lack of effort or talent in service failure of personal fitness training : customers' negative word-of-mouth response
Park, Sangchul
;
Lee, Hyun-Woo
;
Nite, Calvin
- In:
Service business
17
(
2023
)
4
,
pp. 1025-1050
Persistent link: https://www.econbiz.de/10014504697
Saved in:
3
When does highlighting effort or talent in fitness service providers' performance lead to customer compliance? : The role of customers' implicit mindset
Park, Sangchul
;
Lee, Hyun-Woo
;
Nite, Calvin
- In:
Journal of service theory and practice
33
(
2023
)
1
,
pp. 89-109
Persistent link: https://www.econbiz.de/10014301945
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