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~person:"Prybutok, Victor R."
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Structural equation model
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Strukturgleichungsmodell
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Consumer behaviour
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Customer satisfaction
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Prybutok, Victor R.
Jaiswal, Deepak
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Persada, Satria Fadil
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Ponnaiyan, Subramaniam
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Prasetyo, Yogi Tri
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Prybutok, Victor
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Quality management journal : QMJ
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ECONIS (ZBW)
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Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
2
The role of E-quality within the consumer dexision making process
Wen, Chao
;
Prybutok, Victor R.
;
Blankson, Charles
; …
- In:
International journal of operations & production …
34
(
2014
)
12
,
pp. 1506-1536
Persistent link: https://www.econbiz.de/10010437778
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