Wiegmans, Bart W.; Rietveld, Piet; Nijkamp, Peter - In: European Transport \ Trasporti Europei (2004) 25-26, pp. 61-80
In any service market, the price/quality relationship is of main importance. In the container terminal handling market … be reliable as well. Quantitative information on container terminal quality is hard to obtain. Container terminals are … for the measurement of the quality of container terminal services. The central research question is: which are critical …