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~person:"Zhu, Hong"
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Arbeitsverhalten
4
Hostile attribution bias
4
Work behaviour
4
Customer-oriented OCB
2
Organizational behaviour
2
Verhalten in Organisationen
2
Abusive supervision
1
Austauschtheorie
1
Beziehungsmarketing
1
Corporate culture
1
Customer incivility
1
Customer sexual harassment
1
Customer-employee exchange
1
Customer-oriented organizational citizenship behaviors
1
Dienstleistungsqualität
1
Familie
1
Familie-Beruf
1
Familienunternehmen
1
Family
1
Family business
1
Family undermining
1
Führungsstil
1
Internal communication
1
Interne Kommunikation
1
Leadership style
1
Leistungsmotivation
1
Negative workplace gossip
1
Organizational identification
1
Personality psychology
1
Persönlichkeitspsychologie
1
Relationship marketing
1
Service performance
1
Service quality
1
Sexual harassment
1
Sexuelle Belästigung
1
Social exchange theory
1
Stress
1
Unternehmenskultur
1
Work engagement
1
Work motivation
1
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English
4
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Zhu, Hong
Parguel, Béatrice
13
Benoît-Moreau, Florence
12
Fischbacher, Urs
7
Turner, Karen
7
Bartling, Björn
6
Schudy, Simeon
6
Alston, Julian M.
5
Feudo, Aaron
5
Grimm, Stefan
5
Haggag, Kareem
5
Klimm, Felix
5
Pardey, Philip G.
5
Pope, Nolan G.
5
Glaeser, Edward L.
4
Hestermann, Nina
4
Jensen, Christa D.
4
Larceneux, Fabrice
4
Le Yaouanq, Yves
4
Lo, Andrew W.
4
Munday, Max
4
Patterson, Richard W.
4
Pauwels, Koen
4
Ponzetto, Giacomo A. M.
4
Wei, Mengxing
4
Al-Nowaihi, Ali
3
Buus, Tomáš
3
Chan-Kang, Connie
3
Dhami, Sanjit S.
3
Fischer, Marc
3
Gallagher, David R.
3
Gurevich, Gregory
3
Hoyer, Markus
3
Jensen, Matthew L.
3
Kannan, P. K.
3
Kim, Daehwan
3
Kliger, Doron
3
Lee, Hyun-Woo
3
Lee, Joon Sung
3
Magni, Carlo Alberto
3
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International journal of hospitality management
2
Asia Pacific journal of management
1
International journal of contemporary hospitality management
1
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ECONIS (ZBW)
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1
The impact of customer sexual harassment on customer-oriented OCB : a social exchange perspective
Zhu, Hong
;
Ye, Yijiao
;
Zhou, Mingjian
;
Li, Yaoqi
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4555-4573
Persistent link: https://www.econbiz.de/10014430138
Saved in:
2
The impact of customer incivility on employees’ family undermining : a conservation of resources perspective
Zhu, Hong
;
Lyu, Yijing
;
Ye, Yijiao
- In:
Asia Pacific journal of management
38
(
2021
)
3
,
pp. 1061-1083
Persistent link: https://www.econbiz.de/10012614511
Saved in:
3
Negative workplace gossip and service outcomes : an explanation from social identity theory
Ye, Yijiao
;
Zhu, Hong
;
Deng, Xincai
;
Mu, Zhirong
- In:
International journal of hospitality management
82
(
2019
),
pp. 159-168
Persistent link: https://www.econbiz.de/10012121410
Saved in:
4
Abusive supervision and customer-oriented organizational citizenship behavior : the roles of hostile
attribution
bias and work engagement
Lyu, Yijing
;
Zhu, Hong
;
Zhong, Hong-Jun
;
Hu, Leqi
- In:
International journal of hospitality management
53
(
2016
),
pp. 69-80
Persistent link: https://www.econbiz.de/10011443029
Saved in:
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