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~subject:"Qualitätsmanagement"
~type_genre:"Article in journal"
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Qualitätsmanagement
Mail questionnaires
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questionnaires
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Article in journal
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Alotaibi, Youseef
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Gutiérrez-Gutiérrez, Leopoldo
1
Herzallah, Ahmad M.
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Liu, Fei
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Muñoz, Juan F.
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Business process management journal
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International journal of operations and quantitative management : IJOQM
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ECONIS (ZBW)
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Algorithms and R codes for the analysis of reliability and unidimensionality of measurement scales : application to total quality management practices
Muñoz, Juan F.
;
Herzallah, Ahmad M.
; …
- In:
International journal of operations and quantitative …
20
(
2014
)
2
,
pp. 85-110
Persistent link: https://www.econbiz.de/10010428135
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2
A empirical study of a novel managing customer power model and business performance in the mobile service industry
Alotaibi, Youseef
;
Liu, Fei
- In:
Business process management journal
20
(
2014
)
6
,
pp. 816-843
Persistent link: https://www.econbiz.de/10010432347
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