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~subject:"Relationship marketing"
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Relationship marketing
empirical study
221
Empirical study
169
Empirical Study
54
Supply chain
54
Lieferkette
53
Firm performance
32
Unternehmenserfolg
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supply chain management
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12
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12
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Ahangar, Mohammad S.
1
Barkhordari, Maryam
1
Cao, Ray Qing
1
Eid, Riyad
1
El-Gohary, Hatem
1
Følstad, Asbjørn
1
Ganeshkumar C.
1
Gu, Vicky Ching
1
Halvorsrud, Ragnhild
1
Huang, Eugenia Y.
1
Inanc, Duygu
1
Jiang, Yanxin
1
Koch, Stefan
1
Linder, A.
1
Liu, Gensheng Jason
1
Lvale, Knut
1
Mashayekhi, Hoda
1
Mashayekhi, Yoosof
1
Nourollah, Zahra
1
Schmitt, R.
1
Schmitt, S.
1
Schniederjans, Marc J.
1
Schroeder, Roger G.
1
Shabbir, Rizwan
1
Shah, Rachna
1
Sivakumar, R.
1
Tsui, Chia-jung
1
Yang, Jiaqin
1
Yu, Yu
1
Zhang, Jing
1
Zhang, Lingping
1
Zhang, Qun
1
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1
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International journal of production research
2
The journal of business & industrial marketing
2
Information systems and e-business management : ISeB
1
International journal of electronic customer relationship management : IJECRM
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of marketing analytics : JMA
1
Journal of service theory and practice : JSTP
1
Journal of travel and tourism marketing
1
The journal of services marketing
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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1
Enhancement of touchpoint interactions on customer experience management in the banking sector
Sivakumar, R.
;
Ganeshkumar C.
- In:
International journal of electronic customer …
13
(
2022
)
4
,
pp. 314-341
Persistent link: https://www.econbiz.de/10014309487
Saved in:
2
Factors influencing adoption of e-payment systems : an
empirical
study
on Iraninan customers
Barkhordari, Maryam
;
Nourollah, Zahra
;
Mashayekhi, Hoda
; …
- In:
Information systems and e-business management : ISeB
15
(
2017
)
1
,
pp. 89-116
Persistent link: https://www.econbiz.de/10011711675
Saved in:
3
How brand orientation impacts B2B service brand equity? : an
empirical
study
among Chinese firms
Zhang, Jing
;
Jiang, Yanxin
;
Shabbir, Rizwan
;
Zhu, Miao
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 83-98
Persistent link: https://www.econbiz.de/10011539342
Saved in:
4
Assessing customer retention in B2C electronic commerce : an
empirical
study
Huang, Eugenia Y.
;
Tsui, Chia-jung
- In:
Journal of marketing analytics : JMA
4
(
2016
)
4
,
pp. 172-185
Persistent link: https://www.econbiz.de/10011662904
Saved in:
5
Improving service quality through customer journey analysis
Halvorsrud, Ragnhild
;
Lvale, Knut
;
Følstad, Asbjørn
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
6
,
pp. 840-867
Persistent link: https://www.econbiz.de/10011599350
Saved in:
6
Mass customization for financial services : an
empirical
study
of adoption and usage behavior
Koch, Stefan
;
Inanc, Duygu
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 235-243
Persistent link: https://www.econbiz.de/10011308996
Saved in:
7
Relatinship investment and reciprocity : an empirical investigation
Yu, Yu
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 637-647
Persistent link: https://www.econbiz.de/10011341889
Saved in:
8
Technical complaint management from a quality perspective
Linder, A.
;
Schmitt, S.
;
Schmitt, R.
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 865-875
Persistent link: https://www.econbiz.de/10010393803
Saved in:
9
Testing and validating customer relationship management implementation constructs in Egyptian tourism organizations
Eid, Riyad
;
El-Gohary, Hatem
- In:
Journal of travel and tourism marketing
31
(
2014
)
3/4
,
pp. 344-365
Persistent link: https://www.econbiz.de/10010395967
Saved in:
10
Online promotion of the e-commerce websites in retail market in China : an
empirical
study
Zhu, Xiaoning
;
Zhang, Qun
;
Zhang, Lingping
;
Yang, Jiaqin
- In:
Journal of electronic commerce in organizations : the …
11
(
2013
)
2
,
pp. 23-40
Persistent link: https://www.econbiz.de/10010187144
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