Gąsiorkiewicz, Lech - In: Foundations of Management : the journal of Warsaw … 12 (2020) 1, pp. 7-18
these challenges is meeting the growing requirements and expectations of customers. This requires the efficient management … of insurance companies, which means the necessity to resort to modern management concepts, particularly the concept of … process management and its related instruments. The article presents the results of research carried out at the Faculty of …