//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Collection of articles written by one author"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"customer experience"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
53
Relationship marketing
53
Consumer behaviour
12
Konsumentenverhalten
12
Deutschland
7
Germany
7
Theorie
7
Theory
7
Marketing management
6
Marketingmanagement
6
Social Web
6
Social web
6
Lieferantenmanagement
4
Marketing theory
4
Marketingtheorie
4
Online-Marketing
4
Supplier relationship management
4
Customer retention
3
Customer satisfaction
3
Customer service
3
Einzelhandel
3
Erfolgsfaktor
3
Estimation
3
Innovation
3
Inter-firm cooperation
3
Internet marketing
3
Kundenbindung
3
Kundenmanagement
3
Kundenservice
3
Kundenzufriedenheit
3
Retail trade
3
Schätzung
3
Success factor
3
USA
3
United States
3
Unternehmenskooperation
3
Bank lending
2
Bankgeschäft
2
Banking services
2
Betriebliche Wertschöpfung
2
more ...
less ...
Online availability
All
Free
20
Undetermined
1
Type of publication
All
Book / Working Paper
53
Type of publication (narrower categories)
All
Collection of articles written by one author
Article in journal
14,767
Aufsatz in Zeitschrift
14,767
Aufsatz im Buch
3,359
Book section
3,359
Hochschulschrift
1,439
Thesis
1,166
Graue Literatur
1,045
Non-commercial literature
1,045
Working Paper
656
Arbeitspapier
654
Collection of articles of several authors
549
Sammelwerk
549
Case study
445
Fallstudie
445
Aufsatzsammlung
372
Ratgeber
228
Guidebook
211
Bibliografie enthalten
159
Bibliography included
159
Lehrbuch
142
Conference paper
135
Konferenzbeitrag
135
Textbook
127
Handbook
104
Handbuch
104
Konferenzschrift
102
Conference proceedings
70
Sammlung
53
Reprint
47
Glossar enthalten
24
Glossary included
24
Interview
24
Festschrift
19
Systematic review
19
Übersichtsarbeit
19
Bibliografie
18
Article
17
Amtsdruckschrift
15
Fallstudiensammlung
15
more ...
less ...
Language
All
English
49
German
7
Multiple languages
1
Author
All
Herrmann, Andreas
3
Sheth, Jagdish N.
3
Maas, Peter
2
Wiedmann, Klaus-Peter
2
Alt, Rainer
1
Arens, Ludwig
1
Barwitz, Niklas
1
Baur, Aaron Wolfgang
1
Benlian, Alexander
1
Berger, Axel
1
Borgström, Benedikte
1
Breitner, Michael H.
1
Buhl, Hans Ulrich
1
Buxmann, Peter
1
Comstock, Mica
1
Gabel, Sebastian
1
Germelmann, Claas Christian
1
Grewal, Dhruv
1
Grupp, Tillmann
1
Gräve, Jan-Frederik
1
Grönroos, Christian
1
Hankammer, Stephan Martin
1
Haurum, Helle
1
Heyde Fernandes, Daniel von der
1
Hillebrand, Christa
1
Holmgreen Raburn, Anne-Mette
1
Jindahra, Pavitra
1
Jung, Reinhard
1
Jäger, Nikolai Alexander
1
Klapper, Daniel
1
Klein, Robert
1
Kolb, Johannes
1
Krishnan, Balaji C.
1
Krämer, Tobias
1
Kumar, V.
1
Küpper, Torben
1
Labenz, Franziska
1
Landherr, Andrea
1
Lange, Konstantin
1
Lenoir, Anne-Sophie Irène Andrée
1
more ...
less ...
Institution
All
Gottfried Wilhelm Leibniz Universität Hannover
2
Friedrich-Schiller-Universität Jena
1
Springer Fachmedien Wiesbaden
1
Published in...
All
Legends in marketing
3
Acta Universitatis Oeconomicae Helsingiensis / A
2
ERIM Ph. D. series research in management / Erasmus Institute of Management
2
Dissertation Series CentER
1
Edition KWV
1
Internationale Reihe Agribusiness
1
JIBS dissertation series / Jönköping International Business School
1
Linköping studies in science and technology / Dissertations
1
Mitteilungen / Institut für Strukturforschung und Planung in Agrarischen Intensivgebieten, Universität Vechta
1
PhD / Aarhus School of Business
1
PhD series / Copenhagen Business School
1
School of Business' research reports
1
Schriftenreihe innovatives Dienstleistungsmanagement
1
more ...
less ...
Source
All
ECONIS (ZBW)
53
Showing
1
-
10
of
53
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
2
How to create successful customer experiences? : an empirical investigation of drivers and outcomes and the development of a practical-oriented measurement concept
Labenz, Franziska
-
2019
Persistent link: https://www.econbiz.de/10012019951
Saved in:
3
One-to-one marketing in grocery retailing
Gabel, Sebastian
-
2019
Persistent link: https://www.econbiz.de/10012104595
Saved in:
4
The evolution of customer relationships in game contexts : an empirical examination of design dimensions, processes, and social dynamics in large-scale networks
Berger, Axel
-
2019
Persistent link: https://www.econbiz.de/10012163657
Saved in:
5
Customer engagement behavior in the context of continuous service relationships
Haurum, Helle
-
2018
-
1st edition
sometimes is a CEB manifestation a consequence of a certain
customer
experience
. CEB has changed the service relationship, and …
Persistent link: https://www.econbiz.de/10012104833
Saved in:
6
Users' loyalty to agile information systems
Grupp, Tillmann
-
2018
Persistent link: https://www.econbiz.de/10012198455
Saved in:
7
Emotions and social interaction through the lens of service-dominant logic
Stieler, Maximilian
-
2018
Persistent link: https://www.econbiz.de/10011817097
Saved in:
8
Essays on customized and collaborative value creation from the perspective of sustainability
Hankammer, Stephan Martin
-
2018
Persistent link: https://www.econbiz.de/10011932682
Saved in:
9
Reinventing the customer shopping experience : value (co-)creation, shopping motivations and typologies in curated fashion retailing
Sebald, Anna Kathrin
-
2018
Persistent link: https://www.econbiz.de/10011974137
Saved in:
10
Kundenbeziehungsorientiertes Revenue Management : mathematische Modelle und Methoden zur Steuerung von B2C- und B2B-Beziehungen in kapazitätsbeschränkten Industrien
Kolb, Johannes
-
2017
Persistent link: https://www.econbiz.de/10011756737
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->