Slack, Nigel; Brandon-Jones, Alistair - 2021 - Sixth edition
"Operations and Process Management, 6th Edition, by Nigel Slack and Alistair Brandon-Jones, is the market-leading text … on operations and process management. This innovative text approaches the subject from a managerial perspective and … provides clear and concise coverage of the nature, principles, and practice of operations and process management"-- …