Mahadevan, Jasmin; Schmitz, Anja P. - In: Baltic Journal of Management 15 (2020) 4, pp. 515-532
Purpose: This study shows how presumed “HR-trends,” such as the recent promotion of Employee Experience (EX) design, are never value-free ideas of a presumably objective “best practice”, but rather a vehicle for legitimizing HR in the organization, and investigate the implications....