Heckman, James J.; Heinrich, Carolyn; Smith, Jeffrey A. - 2021
This paper examines the performance of the JTPA performance system, a widely emulated model for inducing efficiency in … government organizations. We present a model of how performance incentives may distort bureaucratic decisions. We define cream … skimming within the model. Two major empirical findings are (a) that the short run measures used to monitor performance are …