The literature on corporate social performance (CSP) is largely split between approaches that consider CSP to be extrinsically driven and those that consider it to be intrinsically driven. While some studies in the management literature have paid attention to drivers of both types, the...

In an RCT, a large retail chain’s CEO sets new goals for the managers of the treated stores by asking them “to do what they can” to reduce the employee quit rate. The treatment decreases the quit rate by a fifth to a quarter, lasting nine months before petering out, but reappearing after a...

This paper studies how early stage entrepreneurs respond to negative feedback about the quality of their ventures using data from new venture competitions. In some competitions, founders are privately informed of their relative rank but did not know there would be feedback ex-ante. The empirical...

A large portion of the everyday discourse about leadership and leaders takes it for granted that leaders make a big difference in terms of performance. The football managers discussion is one clear example, the wider fascination with business leaders likewise marks this association – and so...

Trend forecasting shows that Indian container terminals will handle 25 million twenty-foot equivalent units (TEUs) by 2025. However, improving operational performance is the best strategy to achieve this target. Many factors have adversely affected the Indian container terminal's operational...

The main purpose of this study was to investigate the relationship between Organizational Learning Capability, ISO 9001 Effectiveness and Financial Performance of Bosnian exporters. Based on literature review, a conceptual model was validated and the hypotheses were proposed. The measurement...

This research aimed to study the relationship between innovation and variables that represent firm performance. Using a comprehensive database that cross references innovation information gathered by PINTEC (Technological Innovation Research) of IBGE (Brazilian Institute of Geography and...

The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a...

The aim of this paper is to propose a management model which would assess the state of the business and indicate the improvement points, as well as to demonstrate the applicability of the model in a case of the postal company. An A'BA model is proposed which represents a combined application of...