. Unfortunately, their model has the restriction that communication is only costly in the direction of customer to supplier. This … paper extends their model by introducing two-way communication costs. It shows that the level of communication cost in the …

size between task communication, trust and collaboration. Also, interpersonal trust is playing an important role as a … mediating element in the relationship between task communication and collaboration. This is where the emotional side of trust is …This article examines the relationship between task-communication and five collaborative processes by exploring the …