An important aspect of Total Quality Management is to inspect work in process after each operation. One of the reasons to do this is that a quick feedback to the operator of the information gathered during inspection can greatly help in improving quality levels at that operation. This paper...

When the production of high quality needs the employment of qualified labour, firms' decisions concerning quality are affected by the extent to which skills are abundant. By means of a comparison between monopoly and perfect competition, we show how market power in such a context may entail a...