This paper is based on the governance chapter contribution to the 2003/04 Global Competitiveness Report (GCR). Building from the 2002/03 contribution to the GCR, it argues that governance continues to be at a crossroad, its underperformance being evident worldwide in most regions and across many...

The market for information and communication technologies is changing rapidly. Products and applications that used to be completely separate are becoming almost interchangeable. Sweeping change lies ahead in voice and data telephony: the fixed-line telephone network faces new competition from...

As road pricing, telematics and logistics evolve, information and communication technologies (ICT) aim directly at making traffic flow more efficiently in a given infrastructure. Furthermore, the virtual world gives rise to new business fields and decentralised structures which affect the...