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This paper studies a retail chain that introduced a sales incentive plan that rewarded for exceeding a sales target and subsequently cut the incentive intensity in addition to increasing the target. Utilizing monthly panel data for 54 months for all 53 units of the chain the paper shows that the...
Persistent link: https://www.econbiz.de/10008917869
This paper explores performance measurement in incentive plans. Based on theory, we argue that differences in the … nature of jobs between blue- and white-collar employees lead to differences in incentive systems. We find that performance … measurement for white-collar workers is broader in terms of the performance measures, the organizational level of performance …
Persistent link: https://www.econbiz.de/10008595841