In this paper we deal with a common problem found in the operations of security and preventive/corrective maintenance services: that of routing a number of mobile resources to serve foreseen and unforeseen tasks during a shift. We define the (Mobile Re-Allocation Problem) MRAP as the problem of...

The area under Receiver Operating Characteristic (ROC) curve, also known as the AUC-index, is commonly used for ranking the performance of data mining models. The AUC has many merits, such as objectivity and ease of interpretation. However, since it is class indifferent, its usefulness while...

In this article, we discuss ways of actively influencing product returns and we review data-driven methods for forecasting return flows that exploit the fact that future returns are a function of past sales. In particular we assess the value of return forecasting at an operational level,...

Quite often transportation companies face two types of jobs, ones which they can plan themselves and ones which have to be done on call. In this paper we study the scheduling of these jobs, while we assume that job durations are known beforehand as well as windows in which the jobs need to be...

We propose a taxonomy of bibliometric indicators of scientific performance. The taxonomy relies on the property of consistency. The h-index is shown not to have this important property.

In this paper, we consider a newly-designed automated storage and retrieval system (AS/RS). The system consists of an automated crane taking care of movements in the horizontal and vertical direction. A gravity conveying mechanism takes care of the depth movement. The aim of the research was to...

Sustainable supply chain management (SSCM) is a rather new phenomenon in the Operations Management/Operations Research literature. In the design of Sustainable Supply Chains the increase of transparency across the chain is essential and can be obtained through identification and traceability....

Remanufacturing has long been perceived as an environmentally-friendly initiative. The question of how remanufacturing moderates the relation between environmental impact and economic returns is still unanswered, however. In this paper, we focus our attention on the electronics industry. In...

This article investigates the antecedents and consequences of two product advantage components: product meaningfulness and product superiority. Product meaningfulness concerns the benefits that users receive from buying and using a new product, whereas product superiority concerns the extent to...

In this paper, we discuss an approximation method based on G/G/m queuing network modeling using Whitt’s (1983) queuing network analyzer to analyze pick-and-pass order picking systems. The objective of this approximation method is to provide an instrument for obtaining rapid performance...