This paper argues that a better understanding of the business model of web auctions can be reached if we adopt a broader view and provide empirical research from different sites. In this paper the business model of web auctions is refined into four dimensions. These are auction model, motives,...

We study the disposition decision for product returns in a closed-loop supply chain. Motivated by the asset recovery process at IBM, we consider two disposition alternatives. Returns may be either refurbished for reselling or dismantled for spare parts. Reselling a refurbished unit typically...

As multi-national firms and major offshore outsourcing companies develop experience with global work, their globally distributed teams face the challenge of collaborating intensely without the common interaction advantages associated with collocated work. This chapter analyzes the sources of...

In this paper, we explain how Internet retailers can learn from proven revenue management concepts and use them to reduce costs and enhance service. We focus on attended deliveries as these provide the greatest opportunities and challenges. The key driver is service differentiation. Revenue...

In this paper we consider the capacitated lot-sizing problem (CLSP) with linear costs. It is known that this problem is NP-hard, but there exist special cases that can be solved in polynomial time. We derive a backward algorithm, based on the forward algorithm by Chen et al. (1994), to solve the...

In this note we present an efficient exact algorithm to solve the joint pricing and inventory problem for which Bhattacharjee and Ramesh (2000) proposed two heuristics. Our algorithm appears to be superior also in terms of computation time. Furthermore, we point out several mistakes in the paper...

In this paper we consider the uncapacitated economic lot-size model, where demand is a deterministic function of price. In the model a single price need to be set for all periods. The objective is to find an optimal price and ordering decisions simultaneously. In 1973 Kunreuther and Schrage...

This paper stems from a research project carried out for the Asia Pacific Economic Cooperation (APEC) to make an inventory of national standards education policies. Twenty countries - sixteen Asia-Pacific economies and four European nations – have been investigated. The paper relates...

This paper explores whether the manager’s physical office work environment can stimulate the manager’s creativity. A total of 60 managers from a large manufacturing company participated in the study. They rated the creativity potential and physical elements of office environments shown in 25...