Quality has become highly important, and many decisions regarding consumption are based on the degree of satisfaction obtained. For this reason it is essential also to be capable of meeting consumers’ expectations. A model is presented that attempts to explain how the various elements that are...

The paper analyses small and medium firms’ contractual relations along the food chain in central region of Hungary using survey data. We focus on two specific aspects of contracts: type of contract and contract fulfilment. Contrary to previous studies which concentrated only on producers’...