A developing country's choice of an appropriate technology from among those available for use in a particular industry is critical: alternative technological strategies that involve varying mixes of capital, labor, and social costs could have significantly different impacts not only on the...

Over the past thirty years, many people have proclaimed the imminent arrival of the paperless office. Yet even the World Wide Web, which allows almost any computer to read and display another computer's documents, has increased the amount of printing done. The use of e-mail in an organization...