This study aims to understand the extent to which individual stress factors such as overload, the feeling or urgency and pressure, caused by the use of email, can influence the quality of the managerial relationship. The quantitative study was carried out with the help of 478 associates from a...

Stress, disputes, work overload, pressure, control but also time saving, motivation, accessibility…. are all words that are frequently used when talking about e-mails particularly in connection with hierarchical relations. Although researchers and practitioners acknowledge the effects this...

L’article présente l’étude du lien entre la messagerie électronique et la relation managériale : dans quelle mesure les effets de surcharge, sentiment d’urgence et stress liés à l’utilisation de la messagerie électronique interfèrent-ils sur la qualité de la relation...

The increasing use of e-mail has important consequences on organizations. The research offers a study concerning the effects of e-mail use on hierarchical relationships. Using qualitative data provided by users, the research analyses the results through the structuration theory (Giddens, 1984)...

Stress, disputes, work overload, pressure, and control but also time saving, acknowledgment, accessibility…. are all words that are frequently used when talking about e-mail, and particularly in connection with hierarchical relations. While researchers and practitioners do acknowledge the...

In many research papers the research methodology section gives details of the context and data gathering strategy however the data analysis process often remains a mystery. In an aim to increase collective reflection on data analysis, this article adds to emerging literature on the subject....