The world of business management, especially in North America, is becoming increasingly interested in emotions. During the last ten years, this movement has largely turned around the notion of emotional intelligence. The purpose of this article is to relocate this question in context and to show...

Organizational learning has long been studied. There are numerous approaches. One could believe that there are as many definitions as authors. Such a situation tends to create confusion around this concept and makes operationalization difficult. A few authors, giving themselves a definition of...