In this paper the relation between container terminal services and quality is explored. Quality elements that are important to terminal customers are reliability, flexibility, availability, time, costs, control, and after sales support. Overall, it is important for the terminal operator to...

In this paper, we analyze some fundamental impacts of the process of informatization. In particular, we address socio-economic and spatial impacts and discuss possible consequences for policy. Our objective is to discuss issues concerning the desirability, necessity and possibility of government...